Safety & Trust

Your security is our top priority. Here's how we protect you.

Secure Escrow Payments

All payments are held in secure escrow. When a shopper posts a request, their payment is held safely until the item is delivered. Travelers only receive payment after the shopper confirms receipt.

✓Money is protected throughout the transaction
✓Automatic refund if delivery doesn't happen
✓Payment only released when both parties agree

Identity Verification

We verify user identities to build trust in our community. Travelers can get verified by uploading government-issued ID and proof of travel.

✓Email verification required for all users
✓ID verification for travelers (optional but recommended)
✓Verified badge displayed on trusted accounts

Fair Dispute Resolution

If there's an issue with a transaction, our support team steps in to mediate. We review evidence from both parties and make fair decisions based on our policies.

✓24/7 customer support available
✓Evidence-based dispute resolution
✓Cooperation with authorities in case of fraud

Safety Tips

For Shoppers

• Choose verified travelers when possible
• Communicate clearly about item specifications
• Check customs regulations for your country
• Inspect items before confirming receipt
• Keep all communication on the platform

For Travelers

• Only accept requests you can fulfill
• Keep receipts for all purchases
• Declare items correctly at customs
• Take photos of items before delivery
• Never accept cash outside the platform

Prohibited Items

For everyone's safety and legal compliance, the following items are strictly prohibited:

• Weapons and explosives
• Illegal drugs and substances
• Counterfeit goods
• Stolen property
• Live animals
• Hazardous materials
• Human organs or remains
• Items violating customs laws

Trust the BringIt Community

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